The Villainess Blog - International Shipping Addendum

October 1, 2010

International Shipping Addendum

We have had a slew of inquiries recently regarding our International Shipping policy. The misunderstanding seems to be that we “raised shipping prices.” As a matter of personal preference, I enjoy hair splitting, but in this case it’s particularly important to me. We didn’t actually raise shipping prices - in truth, we are charging (to the penny) the exact rates the USPS will quote you. We did quit offering the USPS First Class International service.

These changes were actually implemented last June, so I’ll just reiterate our official statement… “We no longer offer the USPS First Class International service as it is fairly expensive, but offers no visibility (of any sort), and often takes 2 weeks longer than it should to arrive. International customers are welcome to choose USPS Priority International (by weight) or our USPS Priority International Medium Flat Rate and Large Flat Rate solutions.” Since we take it upon ourselves to replace those awol packages… well, the service is a poor investment.

The incompetence associated with USPS FCI seems to impact small orders, or single-item/impulse purchases the most. To that end, we would like to employ the USPS Priority International Small Flat-Rate Box, which runs at $13.45 (or $11.45 to Canada). There are very real size/dimension limitations to this box, which means that only the smallest orders will qualify, but we have altered checkout to make this available to as many order combinations as possible. Orders consisting of perhaps 2 bars of soap, or several perfume oils, perfume oil samples, or similar should be eligible, while any items in jars will disqualify your order.

If checkout doesn’t offer this shipping option, but your order turns out to fit in this box during fulfillment, we’ll make a note of the difference and promptly issue a refund.

We are continuing to work with international resellers to make Villainess available globally. Towards that end, we are happy to announce a collaboration with a new Canadian e-tailer, with a positively stunning selection of both Villainess and our other favourite brands (perfume! polish! jewelry!). Give Pretty Indulgent a visit and see what sort of trinkets you “need!”